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Stripe Billing vs. Hyperline - Which one is better for my business?

Compare Stripe Billing and Hyperline for your 2023 billing solution needs. Hyperline excels with its user-friendly approach and support for complex billing models, while Stripe demands more technical expertise.
Picture of Yohan Bitbol, Head of Sales at Hyperline
Yohan Bitbol
October 3, 2023
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5min read

Having a reliable system for handling payments is crucial for steady growth and financial security. Two popular options for this are Stripe Billing and Hyperline.

They are both important tools for managing regular payments. In this article, we'll look at both of them closely to see what they can do and what makes each of them special.

At the end of the article, you'll know which one to choose for your business and why!

What are the must-have features in a recurring billing solution?

1. A business friendly and easy-to-use solution

Why it’s important for your billing choices:

A no-code and user-friendly recurring billing solution offers benefits such as accessibility for non-technical users, faster implementation, reduced dependence on developers, flexibility, cost-efficiency, minimized risk of errors, scalability, adaptability to changing regulations, and an improved customer experience.

Hyperline: Hyperline provides business accessibility. It empowers users without coding knowledge, ensuring a risk-free experience and providing a straightforward interface. Also, Hyperline boasts a significantly faster integration process, particularly for complex pricing structures like usage-based billing. It typically takes only a few days to integrate, even for non-technical profiles using no-code/low-code features.

Stripe Billing: Setting up billing with Stripe Billing demands technical expertise and coding proficiency. Navigating Stripe's interface can be intricate and less intuitive. Also, integrating a solution with Stripe can take way longer, especially for complex pricing models.

Advantage: Hyperline offers a user-friendly integration process, allowing clients to focus on product development rather than loosing time with billing complexities.

2. Usage-based friendly

Why it's important:

Selecting the right recurring billing system is a critical decision for any business. The choice directly impacts how efficiently and effectively you can manage your billing processes, especially when dealing with complex pricing models and usage-based billing.

Hyperline: Hyperline excels in handling complex billing models, especially those based on usage. It offers high flexibility and adaptability to cater to various pricing models, even the most intricate ones. What sets Hyperline apart is its native support for usage-based billing, allowing you to manage your data directly within the platform. This includes next-level metering capabilities that provide real-time data and metrics. What's more, Hyperline eliminates the need for you to manage code on your end; all data is stored and managed directly within the platform.

Stripe: While Stripe is a robust payment processing platform, its billing solution may not be as tailored for complex, usage-based models, potentially leading to limitations in certain billing scenarios.

Advantage: Hyperline provides superior support for usage-based billing models, making it the preferred choice for businesses with complex pricing structures. Pulling or pushing usage data into Hyperline is remarkably straightforward, whether through API integration or using data loaders.

Hyperline allows for real-time data collection, a process referred to as "Metering," and facilitates the establishment of subscription-related calculation rules with ease, such as graduated pricing or tiered pricing.  Additionally, offering end-users access to a Customer Portal to monitor their consumption in real-time is an added advantage of Hyperline.

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3. Advanced price configuration

For businesses with massive product catalogs, necessitating pricing adjustments per country or customer type, or for those dealing with a multitude of custom pricing models (such as early-stage startups with evolving pricing structures or businesses catering to enterprise clients), managing billing through Stripe Billing can be a daunting task.

Stripe: Stripe Billing requires you to create a new product entry for each unique pricing point and currency, which can quickly turn into a logistical nightmare. The complexity of this process can be overwhelming, to say the least.

Hyperline: In contrast, Hyperline offers a straightforward solution. It simplifies the management of extensive product catalogs and allows for effortless price overrides with just a single click for each customer, if necessary.

Advantage: Hyperline’s streamlined approach ensures that businesses can efficiently handle complex pricing configurations without the headaches often associated with traditional billing platforms.

4. Portal for each client

Why it's important for your business:

Your business' portal experience is central to retaining customers and ensuring profitability, it stands as a key interaction point. For example, a user-friendly portal that allows customers to easily update their payment information can lead to higher customer satisfaction and loyalty.

Hyperline: Hyperline is even going the extra step in providing an advanced checkout and portal experience. Features like "live billing," credit management, and subscription updates are available to enhance the customer's billing experience.

Stripe Billing: Stripe's billing solution offers a basic version of the checkout and customer portal, which may not be as well-suited for your billing scenarios.

Advantage: Hyperline's comprehensive portal features provide a more robust and tailored experience for clients, ensuring a seamless billing process.

5. Provider-agnostic / Multi-provider

Why it's important:

Being able to seamlessly integrate with various Payment Service Providers (PSPs) offer the flexibility to adapt to changing financial needs and preferences for your business.

Hyperline: Hyperline stands out by being provider-agnostic for Payment Service Providers (PSPs). It allows seamless integration with major PSPs like GoCardless, Mollie, and even Stripe Payment! - Offering flexibility to change providers without disrupting the billing process.

Stripe: Stripe Billing often ties businesses to its own PSP, “Stripe Payments” limiting options for using alternative providers. It's also worth noting that Stripe is very focused on credit card payments, which may provide a different user experience compared to direct debit transactions.

Advantage: Hyperline's multi-provider approach gives businesses greater flexibility and choice in selecting their preferred PSP without being locked into a specific platform.

6. VAT management

Why it's important in your recurring billing:

VAT management is a critical component in financial operations, and having it included in your billing system can save businesses both time and money.

Hyperline: Hyperline includes VAT management at no additional cost to clients.

Stripe: Stripe charges an additional 0.5% for VAT management. Plus, it's worth noticing that a significant number of Stripe users express concerns about the transparency of Stripe's pricing structure. They find it challenging to discern the total fees incurred at the end of each month, given the separate charges for Stripe Payment, Stripe Billing, and Stripe Tax.

Advantage: Hyperline provides a cost-effective solution by including VAT management within its service, saving clients' money in comparison to Stripe. But that’s not all, Hyperline provides an all-inclusive solution with clear and transparent pricing.

7. Customer support

Why it's important:

Timely and effective customer support is crucial in ensuring a smooth operation of your billing system and addressing any concerns or issues promptly.

Hyperline: Hyperline offers premium, outsourced customer support, providing clients with efficient and responsive assistance.

Stripe: Stripe's support may be perceived as slower, with response times ranging from 5 to 10 days.

Advantage: Hyperline's premium support ensures that clients receive timely and effective assistance, enhancing the overall experience.

What is the best alternative to Stripe Billing?

This table outlines the key features of both Hyperline and Stripe Billing, along with their respective advantages:

FEATURE
A No-code and Easy to use Solution
Usage-Based Friendly
Portal for Each Client
Provider-Agnostic/Multi-Provider
VAT Management
Customer Support
Advanced Price Configuration
HYPERLINE
Prioritizes business accessibility. Empowers users without coding knowledge. Faster integration process.
Excels in handling complex billing models. High flexibility.
Provides an advanced checkout and portal experience. "Live billing," credit management, and subscription updates.
Provider-agnostic for PSPs.
Includes VAT management at no extra cost. Saves time and money. Transparency.
Offers premium, outsourced support. Timely assistance.
Simplifies catalog management and price overrides.
STRIPE BILLING
Requires technical expertise. Intricate interface. Longer integration time.
May not be as tailored for complex, usage-based models.
Offers a basic version of the checkout and portal.
Ties businesses to its own PSP.
Charges an additional 0.5% for VAT management.
Support may have longer response times (7-15 days).
Requires creating a new product for each pricing point.

To conclude: Which one is the best recurring billing platform; Stripe Billing vs. Hyperline?

Opting for Hyperline in managing recurring billing is a winning choice. Its easy-to-use design, speedy setup, and great customer support make it stand out - But above all, handling tricky billing setups and working with different companies is where Hyperline truly shines.

Now, you know everything about Stripe Billing and Hyperline. So, make a smart move for your business today. Try Hyperline and experience seamless billing solutions tailored just for you!

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