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8 Most important keys of Contract management solution

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Photo of Victoria Dalleau, Founder Associate at Hyperline
Victoria Dalleau
November 8, 2024
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7 min read

What is contract management?

Contract management is the process of overseeing the creation, execution, and analysis of contracts to ensure that all parties fulfill their obligations and that the agreements are beneficial. It involves drafting and negotiating contract terms, monitoring compliance, and evaluating performance to mitigate risks and enhance value.

Contract management can be done throughout the entire lifecycle of a contract, from creation to execution and analysis.

For example, a company might use a cloud-based project management tool. When signing up, the business enters into a contract that specifies terms of use, pricing, and service-level agreements (SLAs). → The company negotiates these terms to align with its needs, and once both parties agree, they sign the contract, granting access to the software.

Then, they monitor usage and compliance with SLAs, such as uptime and support response times. At the end of the contract term, they evaluate the software's performance to decide whether to renew, renegotiate, or switch providers. This approach ensures that the company maximizes the value of the SaaS solution while minimizing potential risks.

Why and when should you manage contracts?

Effective contract management helps prevent disputes, ensures that all parties fulfill their obligations, and allows for better negotiation in future contracts.

You should manage contracts when:

  • You are entering into agreements that involve significant financial commitments or legal obligations.
  • There are multiple stakeholders involved, requiring clear communication and accountability.
  • You need to monitor performance metrics, such as service levels or deliverables.

You might not need to manage contracts closely when:

  • The agreements are low-risk or low-value, where the effort may not justify the benefits.
  • The terms are straightforward and unlikely to lead to disputes or complications.

Contract Management: With software vs. without

Managing contracts manually often involves using paper documents, spreadsheets, and email communication. This traditional approach can lead to several challenges:

Time-consuming: Manually tracking deadlines, obligations, and performance metrics requires significant time and effort. This can lead to missed deadlines or overlooked obligations.

Higher risk of errors: Manual data entry and tracking increase the likelihood of human error, which can result in compliance issues or disputes.

Limited visibility: Without centralized access to contract information, it can be difficult for stakeholders to obtain the necessary details, leading to miscommunication and misunderstandings.

Difficult collaboration: Coordinating with multiple parties can be cumbersome, especially when relying on email threads and physical documents.

Inefficient reporting: Generating reports on contract performance or compliance can be labor-intensive and prone to inaccuracies.

Contract Management with software:

Utilizing contract management software offers a range of benefits that streamline the process:

  • Automation: Software can automate tasks such as reminders for renewals, compliance checks, and performance tracking, saving time and reducing the risk of human error.
  • Centralized information: All contracts and related documents are stored in one location, providing easy access for all stakeholders and enhancing visibility.
  • Enhanced collaboration: Many software solutions allow for real-time collaboration, making it easier for teams to communicate and share updates on contract status.
  • Improved compliance tracking: Software can track compliance with terms and conditions, generating alerts for upcoming deadlines or potential breaches.
  • Comprehensive reporting: Advanced reporting features enable organizations to analyze contract performance, identify trends, and make data-driven decisions.

But it's not just "any software" you should have; it's essential to choose a solution that includes all the important features necessary for effective contract management. In this section, we are going to explore the eight must-have features that the contract management solution you choose should have to optimize your contract lifecycle and drive better business outcomes.

8 Must-have contract management solutions

1. Ensuring compatibility with seamless integrations

Your contract management software should easily connect with tools like CRM, ERP and accounting systems. Before choosing a solution, check its integration capabilities with your current tools. This will save you time and keep your data consistent.

Visit the software’s website and look for an "Integrations" or "Partners" section. You can also read user reviews or ask the vendor directly for a list of compatible applications.

Hyperline platform

2. The power of dynamic and UX templates

The software should offer customizable, user-friendly templates for various contract types, without the need of having to check for design template ideas online. Look for a library of pre-built templates that can be easily modified.

This will help you create contracts quickly and maintain a professional appearance.

Invoice

3. Enhancing collaboration with revision features

Look for tools that allow multiple users to review and edit contracts simultaneously. The software should support real-time editing capabilities and comment sections.

4. Navigating version control with comprehensive history

The software should provide a feature that tracks all changes made to a contract and the subscriptions' history. Look for an easy way to view version histories and revert to previous edits.

Check the software’s documentation or user guides for details on version control features.

Without version control, you may not know if changes were made or if reminders were sent, leading to uncertainty and potential miscommunication.

Invoice description

5. Streamlining approvals with automated workflows

Look for automated processes that manage contract approvals. The software should allow for customizable workflows that fit your organization’s needs.

If workflows are manual, approvals can get bottlenecked, causing delays that may result in lost opportunities or missed deadlines.

6. Simplifying signatures with integrated e-signature solutions

The tool should have built-in capabilities for electronic signatures. Look for a straightforward e-signature process that complies with legal standards.

Without e-signature capabilities, you may face delays in contract execution and increased administrative burdens, leading to slower business operations.

Electronic signature

7. Securing contracts with smart storage and alerts

The software should offer features that allow you to customize alerts for important deadlines. Without secure storage and alerts, you risk losing track of critical deadlines and sensitive information, which can lead to compliance issues and financial penalties.

8. Measuring contract performance and analytics

The software should provide tools that analyze contract performance metrics. Look for

user-friendly reports and dashboards for easy tracking. Make sure you don't miss key insights into contract performance, which can prevent you from making data-driven decisions that enhance efficiency and profitability.

Hyperline Dashboard

Why using a Quote-to-cash solution for contract management?

When considering contract management, it's essential to think beyond just a standalone solution. A Quote-to-Cash (QTC) solution offers a comprehensive approach that integrates all the necessary tools into one seamless platform. This integration enhances user experience, making it easier for teams to adopt and utilize the system effectively.

With a QTC solution, you benefit from streamlined processes that cover everything from quoting to contract execution. This means you can automate reminders, manage e-signatures, and ensure accuracy throughout the entire lifecycle of a contract. The result is not just faster execution but also improved precision, reducing the likelihood of errors that can occur when using disparate systems.

For example, Hyperline is an excellent QTC solution that embodies these advantages. It simplifies the entire workflow, allowing your team to focus on what truly matters = closing deals and managing relationships.

By adopting Hyperline, you can enhance your contract management processes significantly, leading to better efficiency and effectiveness.

Q&A : Verticalized contract management solution vs. QTC platform

Now you're wondering why chose QTC and not a verticalized contract management solution? When evaluating a contract management solution, organizations often face the choice between a verticalized contract management solution and a Quote-to-Cash (QTC) platform that includes a contract management module.

Each option has its own strengths and is suited for different business needs. Below is a comparison to help you understand the key differences and determine which solution aligns best with your organization’s goals.

Feature/aspect Verticalized contract management solution QTC platform with contract management module
Specialization Tailored to specific industries. Generalized for various industries.
User experience Designed with industry-specific terminology and workflows. Unified interface that streamlines all QTC stages.
Efficiency and automation Focused primarily on contract management efficiency. Automates processes from quoting to cash collection.
Holistic view Limited to contract-related aspects. Provides a comprehensive view of customer interactions.
Flexibility and scalability May be less flexible for diverse business models. Highly flexible and scalable to accommodate growth.

To conclude about contract management solution

To conclude, you can manage contracts manually, which can be time-consuming and prone to errors, or you can invest in a Quote-to-Cash (QTC) solution like Hyperline to streamline the entire process.

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